As with most claims, handling the situation quickly and professionally can significantly reduce the loss in financial terms and the reputational cost to both the transport company and the brand owner.
Specific attention should be given to:-
- Isolation : to prevent risk of cross contamination
- Stock and vehicle availability
- Safe disposal of 'ruined' goods
- Responsible mitigation through pre-approved processes
- Timely turn-around as products may have a short shelf life
We are happy to recommend processing locations and/or surveyors who are experienced and well respected in this field.